Incident Response

Prepare your organisation to respond decisively when a security incident occurs. We develop incident response plans tailored to your environment, conduct realistic tabletop exercises, create runbook playbooks for common scenarios (ransomware, BEC, data breach), and perform post-incident reviews that turn lessons learned into defensive improvements. For organisations requiring immediate support, we offer retainer-based rapid response.

Our Approach to Incident Response

We build your incident response capability from the ground up — developing response plans tailored to your environment, creating playbooks for the scenarios most likely to affect your organisation, and testing everything through realistic tabletop exercises. Every plan includes clear escalation paths, communication templates, and technical runbooks that your team can execute under pressure. We also offer retainer-based rapid response for organisations that need expert support on call.

Why This Matters

Reduce incident response time with pre-built playbooks tailored to your environment
Build organisational muscle memory through realistic tabletop exercises
Ensure compliance with mandatory breach notification requirements (NDB scheme)
Establish clear escalation paths and communication protocols before an incident occurs
Turn post-incident reviews into measurable defensive improvements
Access experienced incident responders through retainer-based rapid response options

What You Receive

Comprehensive incident response plan tailored to your organisation
Tabletop exercise design, facilitation, and outcomes report
Playbook suite covering ransomware, BEC, data breach, and insider threat
Communication plan templates (internal, customer, regulatory, media)
Post-incident review framework and lessons-learned process
RACI matrix for incident response roles and responsibilities
Integration guidance for your SIEM and ticketing systems
Quarterly plan review and update schedule

Download Datasheet Download PDF

Discuss This Service